Our Journey So Far People at the Heart of Everything We Do
Early 2020
The Idea
A simple idea was planted - there has to be a better way.
September 2020
The Beginning
After speaking with Keith, 1st Call Agency was born. No investors. Just determination and a belief in doing things better.
2021 - 2022
The Growth Years
Hard work, long hours and small victories. Putting nurses and practices first and building trust every step of the way.
2022 - 2023
Challenges & Lessons
Overcoming obstacles, adapting, learning and building a stronger, smarter agency.
2023 - 2024
Momentum
More bookings, more nurses, more trust. The numbers started to speak for themselves.
2024 - 2025
Thriving Today
A booming agency, loyal practices, amazing nurses and a bright future ahead.
2026 +
The Future and Beyond
On track for 25 bookings per week and continuing to grow with our values at our core.
This is our story - and we're only just getting started.
Supporting Nurses • Supporting Practices • Supporting Our Community
Our Values. Every Day.
Honesty
Clear, open and honest communication.
Reliability
You can count on us, every time.
Care
Respect, kindness and genuine care.
Quality
Committed to excellence.
Growth
Growing together for a brighter future.
"Challenges didn't break us – they built us. Today, we're not just surviving, we're thriving."